Frankie Rewards

If you already have a Frankie Rose account, congrats! This means you are a rewards member. All you need to do is simply log into your account to check out your dashboard.

Invite your friends to check out Frankie Rose and your friend will receive 15% off, we’ll also give you +100 points once your bestie makes their first purchase.

To qualify for a referral, your friend must be a new customer (they have not purchased from our site in the past) and have a valid email address.

Standard shipping rates apply. To see more about our shipping rates, click here.

Because you earn points with dollars spent, you will lose points for every dollar refunded. If you return for a gift card or an exchange, you will keep the points earned! However, you will not receive new points when your gift card or exchange is issued or redeemed.

Please ensure you are logged into your Frankie Rose account when placing an order, this is the only way to guarantee your points to accumulate. Unfortunately if you are not logged in, your points may not be able to be added. Please contact our customer service team for more help.

Unfortunately, it is currently not possible to change the email address associated with your Frankie Rose Rewards account.

At this time, multiple email addresses cannot be combined.

Your points start accruing once you join the program. Points cannot retroactively be applied.

You can only earn points on purchases made with a debit card or credit card. Purchases made with a gift card will not earn points toward your account. If you use both a gift card and a debit/credit card on an order you will only earn points on the amount paid by the debit/credit card.

Your points should automatically post to your account after placing your order. You can track your points balance in your account dashboard.

If after one business day you still don’t see your points posted, don’t worry! Reach out to our customer service team for assistance.

Reviews are posted to our website within one week of submission. It may take a few additional business days to post the points to your account. If you still don’t see your points after 3 business days, please reach out!

Please note, you can only earn points for submitting 1 review per month. You are welcome to review multiple items you've purchased, however within the month. Points will only be added for the first review.

You must submit the product review via the review request email you receive 21 days post-purchase.

You can track your rewards history by logging into your Frankie Rose account and navigating to your dashboard.